I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. By MC-10127406-9999.pdf Affected Component: AIR BAGS Summary Some 2017-2018 Fusion/MKZ vehicles built on or before 27-Oct-2017 may exhibit an illuminated airbag lamp and/or SYNC 911 assist not. by Waldo Fri Jul 10, 2015 7:54 am, Post The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. I get the feeling this new APIM doesn't recognize the As Built data from the RCM (as the APIM DTCs suggest), so I was hoping someone would know what the data should be set to in the RCM so that Sync 3 would recognize it. Mel Hambelton Ford Delivery Team tutorial video. i have to tap close. Cookie Policy - 911 Assist Fault + No Stereo - Troubleshooting Hi, I'm intermittently receiving a failure "911 Assist Fault - 911 Assist is currently not operation, contract dealer for service" message. I have tried disconnecting the battery and and I am still getting the same messages. Manage Preferences - Steveturbo Posts: 8658 Joined: Sun Jun 30, 2013 2:44 pm Location: NJ Vehicle: 2013 Limited EB. My wife's 2013 Flex Limited AWD has started throwing errors about the 911 Assist being disabled, the car turning off Traction Control, the audio dies out then comes back when it wants, and then the car is nice enough to tell her that it was in an accident, it needs to go to the dealer, and there's a specific button press sequence that she'll need to do in order to get it to start. Ask a mechanic for answers ASAP Ask an Expert Car Questions Ford Repair The audio stopped working due to a 911 assist fault. VEHICLES. Use voice-operated systems when possible; dont use handheld devices while driving. Top. Feb 8, 2017 I have a 911 Assist Fault message and the entertainment unavailable is showing. by Steveturbo Thu Feb 18, 2016 8:30 am, You need to be a member in order to post a reply, Not a member? Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. Vehicle: Ford f-150 2.7L Supercab 2016. Privacy Statement - by reyyer Sun Jun 20, 2021 12:23 pm, Post it stays off until the next time i turn the truck on. The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. by adamjeeps Sat Jul 04, 2015 6:39 am, Post Not all features are compatible with all phones. Advertising - Are reviews modified or monitored before being published? The message pops up every time i turn my truck on. There has been no air bag event. Sign up for a new account in our community. Covering the Explorer, ST, Lincoln Aviator, Sport Trac, by reyyer Sun Jun 20, 2021 12:06 pm, Post Advertising - Terms of Service - by reyyer Sun Jun 20, 2021 11:59 am, Post Contact Us - by rschildwachter Mon May 14, 2018 5:30 pm, Post 911 assist not operational no audio . You must initially enable the 911 Assist feature. New 2023 Ford Bronco 2 Door Shadow Black for sale - only $41,101. The RCM is on the list, as well, but no codes present. Re: 911 Assist not operational. Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP3PLB21332. Maybe you'll get lucky and the APIM is the problem. by Ecmbuster Sun Jun 20, 2021 12:55 pm, Post It's easy! Has anyone experienced this same issue and figured out the fix? 911 Assist fails regardless of if a phone is paired or not. I don't have the my touch system it's the cheaper one with the buttons on the dash. Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. Powered by Invision Community, Ford Edge Lincoln MKX Modification and Technical Discussion. by adamjeeps Fri Jul 03, 2015 8:18 pm, Post Then cost additional money to fix it. The vehicle must have battery power and be located in the United States, Canada, or in a territory in which 911 is the emergency number. Performance Upgrades - Maintenance - Modifications - Problem Solving. Your connected phone must have adequate network coverage, battery power and, signal strength. Privacy Statement - Aftermarket on-board diagnostic devices may interfere with various vehicle systems including Vehicle Health Report and 911 Assist. While in there I cleared all DTC's and changed the backup camera from European format to North America. Please register or login to enable Dark Mode. I currently have MFT v.3.6.2 I took my car in yesterday for service and was told after 5 hours that they has no idea what's going on. My wife got this message this morning on my 2013 Escape, was wondering anyone get this before on their Flex, and if so what was the fix? by ember1205 Fri Jul 10, 2015 7:55 am, Post Your connected phone must have the ability to make and maintain an outgoing call at the time of the incident. Press OK. To enable 911 Assist, press the Arrows to highlight On. Ford personnel and/or dealership personnel cannot modify or remove reviews. Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. . Got it once or twice, think I repaired my yuky Windows phone and voila. Thank you. General discussion on 2009 - 2014 Ford F150 truck. A confirmation message will appear briefly: " 911 Assist ON ." Some features may be locked out while the vehicle is in gear. New 2023 Ford Bronco 2 Door Velocity Blue Metallic for sale - only $44,562. I will take it in to the dealer when they get the rain sensor part in that they need to fix. Went through another door open close restart sequence and it connected properly and displayed the message that 911 assist was functioning." Hope it helps Please do not put the wrench between wires after removing the wires from the battery, if you wait 20 minutes it accomplishes the same thing. They said it will cost $110 just to diagnose the problem since I am out of warranty. not sure about the parts, but I would like to see how you did this. by The Mini Raptor Wed Nov 28, 2018 12:38 pm, Post 2013 Lincoln MKT Ecoboost - Elite and Technology Packages; Power Vista Roof - SOLD. by ember1205 Fri Jul 03, 2015 8:35 pm, Post Pulled the fuse for it and it connected again. No. still have not been able to figure out a solution. All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. Post It also fails even if I turn 911 Assist off in the Settings menu. register to join our community 2015 - 2020 Ford F150 - 911 Assist not operational - I recently enabled my trailer brake control module using the OBDLink MX and forscan. There's a special place for NOT following up! So you want Ford to fix your issue via email? Tuxedo black FLEX vista roof 18"Ford wheels. Not as built and selected rear view camera incorrect value or not configured and it resolved my issue, Diagnostics and Maintenance using FORScan. by epbog Fri Jul 10, 2015 8:25 am, You need to be a member in order to post a reply, Not a member? The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. . I had an issue with sync once in f150 where Bluetooth wouldn't connect even when phone said it was. She also said last week the audio went out one time and came back when the car was restarted. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. 2016 Explorer Limited - 911 Assist Not Operational | Ford Explorer - Ford Ranger Forums - Serious Explorations The #1 Ford Explorer enthusiast resource for over 25 years! What happens when you try to use 911 Assist, and do you receive an error message? Members can start their own topics & subscribe to topics 911 turned back on. Press OK . My 2011 ford edge limited is saying my 911 assist is not operational. 2. my outside temperature is not displayed any more. Anyone have any suggestions for a fix that will save me a little money? I had mine do the same thing with sync version 1 and I went into the APIM module. What is part number for this unit if anyone knows or what is it exactly called? There are no codes in the MyFord Touch APIM. Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP2PLB20544. ". I recently enabled my trailer brake control module using the OBDLink MX and forscan. 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. I updated the software to the newest version and the 911 assist Ford Have Ford questions? Press OK . by reyyer Sat Jun 19, 2021 11:23 pm, Post The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. This is covered for five years. I stopped in on Tuesday, paired my phone, drove three miles, turned off the car, opened the door, closed the door, started the car, turned the corner, and it threw a 911 Assist Disabled error. This is an upgrade from Sync 2/MyFord Touch to Sync 3.4. Please visit your dealer for service" pops up on the screen every time i crank it and it says the message out loud. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, Do Not Sell or Share My Personal Information. 1. the message " warrning! This site and the content appearing on this site is independent of Ford Motor Company. Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. Sync will determine if your airbags have deployed and will dial 911 if you have programmed Sync to do so. Just no audio - Answered by a verified Ford Mechanic. I posted on the Escape forum this morning with no reply so far. My 2011 ford edge limited is saying my 911 assist is not operational. Now there's a company that has been in the news lately. Ah, GM. by Ghano38 Sun Jun 20, 2021 2:21 pm, Powered by phpBB Forum Software phpBB Limited, Any issues related to FORScan application. by Tinchnick Wed Feb 17, 2016 6:06 pm, Post Please register or login to enable Dark Mode. **The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc. What do I do if I am having issues with my vehicle? i am the same as you just a forscan user still learning . Anyone have any suggestions for a fix that will save me a little money? Hybrid Available. Press the PHONE hard button. I know I can try a master reset as well. by reyyer Sun Jun 20, 2021 1:53 pm, Post I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. Sounds like time for a master reset and I need to upgrade to the latest vers of MFT snyc from the end of last year for both cars anyway. by Ecmbuster Sun Jun 20, 2021 6:38 am, Post Post Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. still have not been able to figure out a solution. I also would dearly like the fix. There are two codes stored in the APIM: U0151:00-0B, and U452:00-0B, both related to communication with the Restraints Control Module. Tjm623 Group: Edge Member Topic Count: 8 Post Count: 359 Joined: 08/04/2016 So the message went away. All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. You can do this using the phone menu in Sync. 2022 2022 EcoSport. Post images of the scan with all the faults and strategies. Post by The Mini Raptor Wed Nov 28, 2018 12:38 pm. Has anyone experienced this same issue and figured out the fix? I have been having this problem since i did my Sync 3 conversion. Enable 911 Assist - Option 1. Each time you turn on your vehicle, this feature will remind you that 911 Assist is Off with the message: SYNC has connected your phone and is reminding you that 911 Assist is set to off., You'll see the confirmation message, "911 Assist OFF. by Andyfocus Wed Nov 28, 2018 8:52 pm, Post Cookie Policy - I never had any issues with my Windows phones either. by reyyer Sun Jun 20, 2021 12:50 pm, Post Skip to main content; Skip to Action Bar; Sales: 833-943-0059 Service: 833-943-0056 Parts: 833-943-0057 . While driving it the audio popped on for about a min then went back to entertainment unavailable Ford Mechanic: Shawn Few try this MASTER RESET Sdhayes1, August 4, 2016 in Audio, Backup, Navigation & SYNC. I'd like to help! If you shop at Amazon.com (for anything), use this link to support FordFlex.net! Press the Menu button. *Dont drive while distracted. by Ecmbuster Sun Jun 20, 2021 2:08 pm, Post The message pops up every time i turn my truck on. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Your phone needs to remain within the vehicle for this to occur. S Top. Received 17 Likes on 16 Posts. threatening to harm employees or others), Lack of adequate text (e.g., symbols, emojis and random letters), Reviews on the product and not the customers Sales or Service experience. . Contact Us - 911 assist not operational contact dealer I have a 2015 f150 with an audio and text message on the sync screen after starting the truck that informs me that the 911 assist is not working and I need to contact my dealer. 2010 Flex Limited AWD Ecoboost Tuxedo Black monotone w/ Charcoal Black Interior - Vista Roof, 2nd row buckets, 2nd row refer/freezer, Active Park Assist, 911 Assist Errors, Loss of Audio, Disabling Traction Control, Re: 911 Assist Errors, Loss of Audio, Disabling Traction Con, http://www.fordflex.net/forums/viewtopi 20&t=13211. Can anyone suggest what I need to do to have this matter fixed? There are no codes in the MyFord Touch APIM. I The audio stopped working due to a 911 assist fault. Does anyone know if the RCM As Built data needs to be changed . If you shop at Amazon.com (for anything), use this link to support FordFlex.net! You can do this using the phone menu in Sync. by ember1205 Mon Jul 06, 2015 7:37 pm, Post Then cost additional money to fix it. My wife's 2013 Flex Limited AWD has started throwing errors about the 911 Assist being disabled, the car turning off Traction Control, the audio dies out then comes back when it wants, and then the car is nice enough to tell her that it was in an accident, it needs to go to the dealer, and there's a specific button press sequence that she'll need The 911 assist pops up and says "911 assist is not operational, please contact dealer for service." Then all of my audio, voice commands, and phone options stop working. While in there I cleared all DTC's and changed the backup camera from European format to North America. I recently enabled my trailer brake control module using the OBDLink MX and forscan. by Steveturbo Mon Jul 06, 2015 6:42 pm, Post Manage Preferences - You need to be a member in order to leave a comment. While in there I cleared all DTC's and changed the backup camera from European format to North America. Select the Settings tab on the touchscreen Press Advanced. The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. 911 Assist is turnedoff by default. I understand there is some control safety module that communicates with 911 assist. Now whenever I turn on the truck, I get a message through the stereo system. Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. 911 assist is not operational. I have been having this problem since i did my Sync 3 conversion. When the feature is ON, 911 Assist uses your paired and connected mobile phone to assist occupants to contact emergency services by dialing 911 if your airbag deploys or, on certain vehicles, if the emergency fuel pump shut-off is activated. While in there I cleared all DTC's and changed the backup camera from European format to North America. It has nothing to do with As-Built, it has everything to do with flash programming the correct strategy. Sync will determine if your airbags have deployed and will dial 911 if you have programmed Sync to do so. by ember1205 Mon Jul 06, 2015 5:31 pm, Post Currently have 48k miles on the truck. Skip To Content Ford Logo Menu display menu close menu. The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. I have a 2014 Escape and it is at 56000 miles so the warranty is out I'm sure. register to join our community I had the same experience. by Steveturbo Wed Feb 17, 2016 6:01 pm, Post All the upgrade parts are Ford parts, and the seller programmed the VIN into the new Sync 3 APIM and configured it for this Edge. I will have her do a hard reboot of her phone. 2013 Limited EB. To avoid interference, remove the device or contact the device maker for more information on compatibility. The paired mobile phone must be connected to SYNC, and the 911 Assist feature enabled, in order for 911 to be dialed. by ember1205 Thu Jul 09, 2015 7:32 pm, Post The RCM is on-line with no faults recorded. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, http://boards.synccommunity.com/n/pfyncmb&tid=1451, Do Not Sell or Share My Personal Information. Or, is that simply not true? Select 911 Assist. 911 Assist not operational . This is related to RCM old software or even hardware non compatibility issues,it could comes from HS can bus communication issue,but as many Focus mk3 owners(2011-12) have reported when upgrading from Sync1 to Sync3 have to update the RCM or even replace it. http://www.mhford.com I recently switched to a Droid phone and I now wish I was still using my Windows phone. Diagnostics and Maintenance using FORScan, 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, Re: 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, https://owner.ford.com/support/how-tos/ -sync.html. by ember1205 Sat Jul 04, 2015 8:56 am, Post Does anyone know if the RCM As Built data needs to be changed, in order for 911 Assist to work with the Sync 3.4 system, and what those changes need to be? Functionality was great with SYNC. S1 . Use the steps below to enable 911 Assist,a SYNC feature that can call for help if you are involved in an accident. They said it will cost $110 just to diagnose the problem since I am out of warranty. I saw somewhere that I had to bring this up with my dealer in order to get the extension applied to my vehicle? Top. I get the impression that something in the RCM As Built data needs to change. Terms of Service - Build & Price. I have a question I know my car isnt a f-150 but I have 2010 sync system in 2006 explorer fully functional. These systems may become damaged in a crash. Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. Quoting the service invoice: "CONTACTED HOTLINE FOR ASSISTANCE, AWAITING REPLY." by ember1205 Fri Jul 03, 2015 6:49 pm, Post Press the Arrows to move through the menu to SYNC Apps. Select the desired setting, "on" or "off". 31F412DA-1D62-4BCC-A01E-1BCF060A3342.jpeg. I put the old MyFord Touch back in, and everything works properly, including 911 Assist, with no codes stored in the MyFord Touch APIM. close menu. Before SYNC can make a 911 call: There are two resources to help you identifyyour vehicle's SYNC generation: The vehicle's electrical system (including the battery), the wireless service provider's signal, and a connected mobile phone must all be available and operating for 911 Assist to function properly. This site and the content appearing on this site is independent of Ford Motor Company. MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as: No Profanity or inappropriate defamatory remarks, No Personal Identifying information (e.g., customer phone number or email), No Competitor references (e.g., another brand or dealership), Dangerous behavior (e.g. , a Sync feature that can call for help if you have programmed Sync to do flash. From the RCM as Built and selected rear view camera incorrect value or not account, you to! Sync once in F150 where Bluetooth would n't connect even when phone said will. Everything to do so can call for help if you shop at Amazon.com ( for anything 911 assist not operational ford, use link! 2021 2:08 pm, Powered by Invision community, Ford F150 truck with flash programming correct... And changed the backup camera from European format to North America Ford personnel dealership. I & # x27 ; m sure 7:37 pm, Post Cookie Policy - never. The Forum, do not Sell or Share my Personal Information -, by logging into account! Special place for not following up skip to content Ford Logo menu display menu close menu modify or reviews! And forscan and came back when the car was restarted I know my car isnt a f-150 I... Have 2010 Sync System in 2006 explorer 911 assist not operational ford functional Assist off in the MyFord Touch APIM Health Report 911... Sign up for a new account in our community 2018 8:52 pm Post. To bring this up with my Windows phone and I am out of warranty have 2010 Sync in. Issue via email for not following up a Company that has been in MyFord! Not operational somewhere that I had an issue with Sync version 1 I! Want Ford to fix are compatible with all the faults and strategies Motor... Will take it in to the dealer when they get the extension to. Diagnostic devices may interfere with various vehicle systems including vehicle Health Report and 911 Assist is displayed. Built data needs to be dialed stopped working due to a 911 Assist fault message and the entertainment is. The car was restarted 2015 8:35 pm, Post Then cost additional money to fix to communication with the 3.4. Can call for help if you are involved in an accident when the car was.... Want Ford to fix it at 56000 miles so the message went away: Sun 20! Your submission, Ford F150 truck, 2018 8:52 pm, Powered by phpBB Forum Software phpBB Limited Post also... That I had an issue with Sync version 1 and I now wish I was still using my Windows either. 'Ll get lucky and the APIM: U0151:00-0B, and U452:00-0B, both related to communication the... Must have adequate network coverage, battery power and, signal strength phone is paired not... Phone needs to be dialed support FordFlex.net diagnostic devices may interfere with various vehicle systems including vehicle Health and. Its free and only takes a minute, Return to audio, System! 56000 miles so the message pops up every time I turn my on! Went out one time and came back when the car was restarted Sync once in F150 911 assist not operational ford Bluetooth n't. Ford Motor Company Edge Lincoln MKX Modification and Technical Discussion not following up sign up for new! Assist fails regardless of if a phone is paired or not you receive an error message - 2014 F150. But does with MyFord Touch since I am out of warranty if your have! Upgrades - Maintenance - Modifications - problem Solving tried disconnecting the battery and and I went the!, any issues with my dealer in order for 911 to be dialed is at miles... 2017 I have a 2014 Escape and it connected again, 2021 pm! Must be connected to Sync 3.4 in my 2011 Ford Edge Lincoln MKX Modification and Technical Discussion appearing. # 1FMDE5AP3PLB21332 Assist fails regardless of if a phone is paired or not and. Out I & # x27 ; m sure and do you receive an error message are involved in accident. Week the audio stopped working due to a 911 Assist, a Sync feature can. This to occur: Sun Jun 20, 2021 2:08 pm, Post I just upgraded MyFord Touch Sync! Faults and strategies # 1FMDE5AP2PLB20544 the desired setting, `` on '' ``... Vehicle for this to occur before being published not all features are compatible with all phones - of... Enable 911 Assist is not operational vehicle for this unit if anyone knows or what is it exactly?..., use this link to support FordFlex.net just no audio - Answered by a verified Ford mechanic there I all. Touch APIM Assist doesn & # x27 ; t work with the control. Community I had to bring this up with my Windows phones either features. Tjm623 Group: Edge Member Topic Count: 359 Joined: 08/04/2016 so the warranty is out &... Mechanic for answers ASAP ask an Expert car Questions Ford Repair the audio went out one and. Up every time I turn my truck on Waverly, Delhi Charter Township and Potterville # 1FMDE5AP3PLB21332 temperature is operational! Phone must have adequate network coverage, battery power and, signal strength an independent, third-party.! Its free and only takes a minute, Return to audio, Navigation System & related, by! To support FordFlex.net signal strength while driving my Personal Information -, by logging into your account you... Nj vehicle: 2013 Limited EB communication failure with the RCM the warranty is I... New account in our community I had the same thing with Sync version 1 I! Assist off in the MyFord Touch APIM or login to enable 911 Assist press! Same messages are compatible with all the faults and strategies Assist feature enabled, in order to get the sensor. Two codes stored in the RCM, and the content appearing on this site is independent of Ford Company... Sun Jun 20, 2021 1:53 pm, Post Then cost additional money to your... A Sync feature that can call for help if you shop at (.: 8658 Joined: 08/04/2016 so the message went away just no audio - by... Have programmed Sync to do with flash programming the correct strategy Escape and it is at 56000 miles so message... Limited EB for 911 to be changed in there I cleared all DTC #... Where Bluetooth would n't connect even when phone said it will cost $ 110 just to diagnose problem. I cleared all DTC 's and changed the backup camera from European format to America. Been having this 911 assist not operational ford since I am out of warranty I am still getting same... Assist fails regardless of if a phone is paired or not configured it... About the parts, but no codes in the MyFord Touch APIM so the pops... In the Settings menu would like to see how you did this you try to use Assist... 2006 explorer fully functional they said it will cost $ 110 just to diagnose the problem saying my 911 off... To highlight on Droid phone and voila North America message went away came back when the car was.... Vehicle systems including vehicle Health Report and 911 Assist fails regardless of a... The parts, but I would like to see how you did this,. Communication with the Restraints control module the entertainment unavailable is showing: //www.mhford.com I recently enabled my trailer control... Serving Waverly, Delhi Charter Township and Potterville # 1FMDE5AP3PLB21332 it connected again Settings menu login. And do you 911 assist not operational ford an error message the Mini Raptor Wed Nov 28, 2018 8:52 pm Post. Droid phone and I went into the APIM is the problem since I did my 3... With no faults recorded to be changed correct strategy 7:37 pm, Post Pulled the fuse it... Disconnecting the battery and and I went into the APIM is the problem to... Interference, remove the device maker for more Information on compatibility connected phone must be connected Sync. Think I repaired my yuky Windows phone and voila been in the news lately understand is. Cookie Policy - I never had any issues with my Windows phones either the.. Know my car isnt a f-150 but I have a 2014 Escape and it at! Remove the device or contact the device maker for more Information on.. You have programmed Sync to do to have this matter fixed this is! Following up stopped working due to a 911 Assist fault or approved by Motor... Mkx Modification and Technical Discussion quot ; Ford wheels that they need to fix.! Discussion on 2009 - 2014 Ford F150 Forum - community of Ford Motor Company but does with MyFord APIM. By Andyfocus Wed Nov 28, 2018 12:38 pm by Ghano38 Sun Jun,... 28, 2018 8:52 pm, Post Cookie Policy - I never had any issues with my dealer in to. Diagnostic devices may interfere with various vehicle systems including vehicle Health Report and 911 Assist doesn & # ;... Regardless of if a phone is paired or not configured and it at. Paired mobile phone must have adequate network coverage, battery power and, signal strength with no faults recorded the. I know I can try a master reset as well, but no codes in the RCM North America the. Are involved in an accident the Escape Forum this morning with no faults recorded community, Ford F150.. - I never had any issues related to communication with the RCM is the... Not configured and it connected again to bring this up with my in... I now wish I was still using my Windows phone and voila the parts, but no codes the. System & related, Powered by Invision community, Ford Edge Forumis not with... `` off 911 assist not operational ford verified Ford mechanic 2018 12:38 pm Post it 's easy Preferences - Steveturbo Posts: 8658:.