Driving with a failed power transfer unit is dangerous. The Jeep Cherokee has had serious issues with the transmission. Repairs involved updating the vehicle propulsion software to prevent worn spline teeth. Before we get into the nitty-gritty of the 2016 Jeep Cherokee problems, we should take some time to dive a bit into the 5th-generation KL series as a whole. The vehicle has been towed two times. Find a high quality auto repair shop or dealer near you . The vehicle had yet to be repaired. Either a rebuilt or replacement engine and transmission can set you back thousands, respectively. The Jeep can seize up and it can stop working. Cherokee drivers have had to contend with heavy oil consumption issues for decades, and the fifth generation is no exception. As part of that facelift, the drive- and power-train are now more reliable and fuel-efficient than ever before. Jeeps similar to mine have been recalled with the same problem. The contact stated the vehicle had experienced the failure listed in NHTSA campaign number: 20v343000 (power train); however, the VIN was not included. Safety is at risk for obvious reasons when you cannot get up to speed on a free way or when you get off the free way and cannot accelerate at a light. Jeep made it right by correcting the problem, however, I don't understand how a company could leave it without necessary testing. The contact owns a 2016 Jeep Cherokee overland. A 2017 NHTSA recall affected over 61,000 Cherokee units equipped with Kidde fire extinguishers that were prone to clogging and may not work. Chrysler dealership will not take any responsibility for it and it will cost $4000 plus labour. This should be a recall for all models/VINs since mine falls in that range but for some reason is not included in the recall, yet is having the same issues. Instead, those two generations, the KJ and KK, respectively, were badged, marketed, and sold as the Jeep Liberty. This repair did solve the problem of the 9-speed dropping you into neutral, but not much else. Complaints can be spread across multiple & redundant categories, & are not organized by problem. But the best-case scenario, being unable to put out a fire in your car, wasnt much better. It seems that oil in the electronics could start a fire. My daughter bought the Trailhawk 3 months ago from my local Chrysler dealership. A class-action lawsuit over the oil consumption issue was filed against Chrysler in 2020. Upon research, over 60,000 Jeep Cherokees made from 2014-2017 were recalled for this same problem. Hmm Not really. The condition persists and their further testing indicates that the internal power transfer unit (ptu) has failed and the vehicle is stuck in 4wd. I love them all. It also can not go into park and can roll away. As these transmissions are racking up more miles, they may continue to worsen in both performance and reliability. I actually had to take my vehicle in to the dealership and pay out of my own pocket after I was driving on a busy freeway and my vehicle suddenly stopped responding to me pressing the accelerator and the dash began flashing. I-m told that at this point the part won-t be available until January. year to help you gain confidence about one of your largest purchase decisions. The battery dies often, I keep it well serviced, and yet I have multiple issues. How many recalls have been issued for the 2016 Jeep Cherokee? These connect the gearboxs sensor cluster harnesses, sending signals to the transmission. Once again, if the drive axle were to come apart on the road, the odds of getting into an accident would go way up. The 2.4L Tigershark engine in the 2016 Cherokee burns a quart of oil every 1,000 miles, which can cause overheating if not topped off at gas stations. During the time running up to the service appointment we have a few ice/snow storms and the 4wd system worked perfectly (torque was coming off the rear) when the light was off. 1. Chrysler issued the recall on June 4, 2018 under the campaign number U49, advising owners in the meantime to firmly and steadily apply the brakes and shift into neutral should cruise control refuse to disengage. The vehicle was taken to the dealer and the b1s2 camshaft sensor was replaced however, the failure persisted. However, the 2016 Jeep Cherokees seven recalls are for a vehicle thats been on the road for over five years, so its a little above average but not too bad. If the PTU fails to engage with the transmission, the Jeep Cherokee could lose all power while being driven. Update from Nov 4, 2016: Failure of the PTU at ~4000 miles. At highway speed, transmission disengaged and car was forced to be stopped on road with no shoulder in an attempt to restart and continue to nearest off-ramp. The KL was the first of any Jeep vehicle to be built on top of the Fiat Compact Wide platform. This repair was quoted just under $3,000. The engine makes a ticking noise after I have already gotten it fixed once. The jeep was taken to one dealer and the repair estimate was $6900. I feel the engine is always making noises and I've had to get new wires two times already. Tigershark engines have a history of heavy oil consumption, and the 2016 model is no exception, consuming a quart of oil every 1,000 miles. The problem code is c14a7-97. I enjoy troubleshooting car related issues and building the best possible guides for our readers to help them repair their own cars at home. I was told it-s a jeep thing. The date this occurred may be different from what I put below but with the maintenance records from the dealership I took the vehicle to an exact date can be determined. 2000 Jeep Grand Cherokee problems. They have been incorrectly manufactured and can suddenly fracture and disconnect from the drive axle, increasing the risk of a crash. In all, 2016 Jeep Cherokee problems are far too substantial to ignore. 84k mi. Service 4 wheel drive is on my 2016 Jeep Cherokee. Mitsubishi Outlander Problems: Chink In A Reliable Crossovers Armor? If out of warranty, the part is sold for around $30-$60 online, plus the labor. But since their inception, they have been plagued by problems. Repairs are typically conducted at participating dealerships, and at the automakers expense, and recalls are redeemable for the lifetime of the vehicle on everything except tires, which give you a 180-day window. All that can be done is to have the vehicle towed to a dealership and the vehicle's computer has to be reset which allows the update to take place. Get Your Car Fixed. QUICK ORDER PACKAGE 27E -inc: Engine: 3.2L V6 24V VVT, Transmission: 9-Speed 948TE Automatic 2 Speed PTU. The contact associated the failure to NHTSA campaign number: 20v343000 (power train); however, the VIN was not included. This cay be caused on a daily bases. The dealership said she needed a pto unit/ptu assembly since it has failed. However, typical passenger cars like the Cherokee shouldnt consume more than a quart between each oil change. See the Back button blue bar at the very top of the page to explore more. Went to dealer and said it-s shot. When this happens, the engine will not allow the vehicle to be started. For repair. With proper maintenance, your Jeep Cherokee can last up to 200,000 miles or 15-20 years. I don't have any way to get to work. The monthly email of the vehicle report is nice. 2016 Jeep Cherokee Latitude $19,975 53,779 miles. Had it been in the shop for 2 more weeks I would of been able to claim it as a lemon. The contact owns a 2016 Jeep Cherokee. The contact owns 2016 Jeep Cherokee. If your 2016 Jeep Cherokee cruise control wont disengage, thats a major crash hazard. When I took the vehicle in I had to pay for them to reprogram my computer and after researching I discovered that this was already a problem that caused a recall but upon bringing this up to the dealership as well as calling Chrysler directly I was informed that even though the problem was the same as the recall they issued my VIN number was not a part of the recall so they couldnt and would not do anything for me. 4 Wheel drive check engine light came on - Illinois dealer charged $1,937 to replace the power take-off unit because it was too labor-intensive to check out the reason for light coming on intermittently. Order Jeep Cherokee Repair Manual - Vehicle online today. The vehicle was towed to an independent mechanic who diagnosed that the power transfer unit (ptu) needed to be replaced. When the weather is bad, he takes his 67 Dodge D100. When mentioning this recall to the dealership and Jeep customer service they said that our Jeep was not part of the recall based on our vehicle number. When I was about to get the car to restart I was overwhelmed with codes noting loss of communication with almost all body controls. ABS, Cruise Control, Traction Control, Auxiliary Audio Input, Power Windows, Tire Pressure Monitor, Steering Wheel Audio Controls, Leather Steering Wheel, Power Door Locks, Stability Control. Problem fixed itself after stopping and turning off car and turning back on but still has issues getting stuck in certain gears. My service 4wd light came on which alerted me of the problem. A failed PTU may not be able to maintain a connection between the transmission and the front wheels. 3. The vehicle was taken to the local dealer where it was diagnosed and determined that the power transfer unit (ptu) needed to be replaced. I feel like there is always something wrong with it when I first got it there was a power shifting problem, not the thermostat is broken. However, what some drivers got was a gearbox that sometimes wouldnt shift at all. If the seats are loose, then you have an increased risk of injury in the event of an accident. (24) View all. 2016 Jeep Cherokee Problems (Transmission) - ZF 9-Speed, Poor Shifts. Once its there, the oil would be burned away with fuel and air, before finally exiting the exhaust. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. Fortunately, I was on a side road going only 25 MPH at the time. It also can not go into park and can roll away. But does being slightly better than the previous two model years (2014 and 2015) dull the blow dealt by 2016 Jeep Cherokee problems? Finally, the engine will fail, requiring a significantly expensive rebuild and/or replacement. Test drive Used Jeep Cherokee at home in Ashburn, VA. Search from 266 Used Jeep Cherokee cars for sale, including a 2015 Jeep Cherokee Trailhawk, a 2016 Jeep Cherokee Latitude, and a 2016 Jeep Cherokee Trailhawk ranging in price from $1,900 to $37,000. Chrysler notified owners, and dealers replaced the halfshafts for free. She lives 2 blocks from work so doesnt drive daily. The plastic trim on my car is trying to break and come off. For 2014-2017 Jeep Cherokees where the ptu has not been previously replaced, the auto makers recall number is w47 and the national highway traffic safety administration (NHTSA)s recall campaign number is 20v343. but with updates all these problems got solved. These are defective. Also over 2,700 Jeeps already had the part replaced and were being reimbursed for charges. The vehicle then turned completely off forcing me to shift into neutral and restart the vehicle again while actively slowing down on the freeway without any warning. The manufacturer was not notified of the failure. She lives about 300 km frm us. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Multiple instances of the engine randomly shutting off with a "low oil pressure" warning have been recorded by the NHTSA. 2014, and October 10, 2016, and are equipped with the two-speed Power Transfer Unit (PTU), as vehicles with a single . What To Know About The 2016 Jeep Cherokee Recalls. For more information on how we collect and use this information, please review our Privacy Policy. We and our partners share information on your use of this website to help improve your experience. This is our first Jeep. Very helpful and informative with troubleshooting diagnostic steps and codes to identify problem with sensor(s), wiring, and maintenance solutions. Sometimes the air conditioning leaks. Once more, this is a potentially expensive issue that will prove to be catastrophic to repair and thoroughly fix once the warranty runs out. Engine issues- Oil overconsumption is one common problem on the 2016 Jeep Cherokee. The NHTSA is the US gov't agency tasked with vehicle safety. Service 4wd light is coming on. Thats an alarming figure for any TSB count. Even from the get-go, many Cherokee owners noted serious concerns with the transmissions performance and driveability. These Kidde Plastic-Handle and Push Button Pindicator extinguishers had a tendency to become clogged. The contact owns a 2016 Jeep Cherokee. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. A recall for the PTU or Power Transfer Unit addresses a loss of drive and rollaway while in park. . When he isnt writing for Vehicle History, Hot Cars, Dice Magazine, or his literary works, you can usually find him riding or wrenching on his 1968 and 1930 Harley-Davidsons. During driving the SVS 4WD light appeared on the display. Additionally, the vehicle experienced an unintentional rollaway and the contact's daughter applied the parking brake to stop the vehicle. These 2016 Jeep Cherokee problems arent as serious, but theyre worth bearing in mind: So then, how can we conclude our thoughts on the 2016 Jeep Cherokee problems? The vehicle has not been inspected by anyone other than the local Jeep dealership, which was on 8/12/2022. I took it to a dealer ship , and they confirmed this. The approximate failure mileage was 92,000. Dealer said PTU is bad. When Driving car if you began to go down hill the car will race motor and run away by its self It is very dangerous in curvy and hilly areas. California consumers may exercise their CCPA rights here. The manufacturer was made aware of the failure. If you continue to use this site, you consent to this use of cookies. PTU failure confirmed by Jeep service. This should be a recall for all models/vins since mine falls in that range but for some reason is not included in the recall, yet is having the same issues. The transmission is really bad and does not shift well. This powertrain and axle assembly problem is the same as the previous recall. A fan sound will go on and off non stop effecting the power and rpm-s. Corrective Summary: Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The manufacturer was not contacted. There are already two recalls involving the Jeep Cherokee, and they involve the same problem. Was replaced however, typical passenger cars like the Cherokee shouldnt consume more than a quart each! How we collect and use this site, you consent to this use cookies! 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